Privacy Policy
Privacy Policy Last updated: March 2026
1. Introduction Welcome to Venzipa. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
This policy complies with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Who We Are
Legal name: Dorfs e-solutions OÜ. Trade name: Venzipa. Registration number: 17205717. Address: Päevalille tn 6-15, 13517 Tallinn, Estonia. Email: contacto@venzipa.com
We are the data controller of your personal data.
3. What Data We Collect We may collect the following personal data:
Identity data: first name, last name. Contact data: email address, phone number, delivery address. Transaction data: payment and purchase details. Technical data: IP address, browser type, device information, cookies. Usage data: how you interact with our website. Communication data: emails or messages you send us.
4. How We Collect Your Data We collect data when you place an order, when you create an account, when you contact us by email, and automatically through cookies and analytics tools as you browse our website.
5. How We Use Your Data We use your personal data to process and fulfill your orders, send order confirmations and shipping updates, respond to your customer service inquiries, improve our website and user experience, comply with legal obligations, and send marketing communications only with your consent.
6. Legal Basis for Processing (GDPR) We process your data on the following legal bases:
Contract: to fulfill your order. Legal obligation: to comply with applicable law. Legitimate interests: to improve our services and prevent fraud. Consent: for marketing emails and non-essential cookies.
7. Sharing Your Data We do not sell your personal data. We may share it with trusted third parties, including payment processors (e.g., Shopify Payments, PayPal, Stripe), shipping and logistics providers, email marketing platforms (only with your consent), and analytics providers (e.g., Google Analytics).
All third parties are required to handle your data securely and in compliance with the law.
8. Cookies We use cookies to improve your browsing experience. These include essential cookies (required for the website to function), analytics cookies (to understand how visitors use our site), and marketing cookies (to show relevant ads, only with consent).
You can manage your cookie preferences at any time through your browser settings or our cookie banner.
9. Data Retention We keep your personal data only for as long as necessary: order data for up to 7 years for tax and legal compliance, marketing data until you withdraw your consent, and customer service data for up to 3 years.
10. Your Rights Under the GDPR You have the right to access your personal data, correct inaccurate data, erase your data ("right to be forgotten"), restrict the processing of your data, object to processing based on legitimate interests, data portability (receive your data in a usable format), and withdraw consent at any time for marketing or cookies.
To exercise any of these rights, please contact us at contacto@venzipa.com
11. How We Protect Your Data We take data security very seriously. We use SSL encryption on our website, secure payment processing (we do not store card details), and limited access to personal data within our team.
12. International Transfers As we are located in Estonia (EU), your data may be transferred within the European Economic Area. When this happens, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
13. Complaints If you are not satisfied with the way we handle your data, you have the right to file a complaint with your local data protection authority. In Italy, this is the Garante per la Protezione dei Dati Personali:
Website: www.garanteprivacy.it. Phone: 06 69677 1
We would appreciate the opportunity to resolve your concern first — please contact us at contacto@venzipa.com
14. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
15. Contact Us For any questions about this Privacy Policy or your personal data:
Email: contacto@venzipa.com. Company: Venzipa. Address: Paris, 75000, France.
This Privacy Policy was last updated in March 2026.
